Services

Each service solves a different kind of operational problem. Most projects combine several, so start with the problem you recognise.

Business systems integration

Connect the software your business already uses so information moves between systems reliably, without re-keying, spreadsheets in the middle or manual reconciliation.

How systems integration works →

Typical problems

  • Staff copy the same orders, customers or invoices from one system into another by hand.
  • Figures in the ecommerce platform, inventory system and accounts do not agree, and someone spends hours each week reconciling them.
  • A spreadsheet has quietly become the "integration" between two systems, and only one person understands it.

Business process and workflow automation

Find the repetitive, error-prone work in your operations, simplify the process, then automate it with clear rules and a defined place for human judgement.

How process automation works →

Typical problems

  • Skilled people spend hours each week on copying, checking, chasing and reformatting.
  • Approvals and handovers depend on emails and messages, so work stalls without anyone noticing.
  • The same task is done differently by each person, so results are inconsistent.

AI automation and implementation

Use AI where it adds practical value, such as reading documents and extracting information, inside workflows with validation rules and human review.

How ai automation works →

Typical problems

  • Information arrives in documents, emails and images that someone has to read and re-type.
  • Unstructured data cannot be fed into your systems without manual handling.
  • You are under pressure to "use AI" but cannot see where it would make a measurable difference.

Custom software development

Build business applications, internal tools and web platforms when off-the-shelf software cannot support the way your business works.

How custom software works →

Typical problems

  • Off-the-shelf software forces your team into workarounds that cost time every day.
  • A critical process runs on a spreadsheet or an ageing tool that no longer scales.
  • You have a product or service idea that needs a dependable digital platform.

Ecommerce and business platform integration

Connect your ecommerce website with inventory, ordering, payments and back-office systems, so online sales run through operations without manual handling.

How ecommerce integration works →

Typical problems

  • Stock on the website does not match stock in the warehouse, so you oversell or hide available products.
  • Online orders are re-keyed into an inventory, ERP or accounting system.
  • Payments, refunds and orders are reconciled by hand.

Technology consulting and implementation

Turn a business problem into clear requirements, the right technology choices and a delivered solution, with one person accountable from discovery to launch.

How consulting and implementation works →

Typical problems

  • You know something in operations needs to change, but not which technology or approach is right.
  • Vendors and developers each propose their own product, and nobody gives impartial advice.
  • Previous technology projects ran over time or delivered something that did not fit the business.

Website migration and recovery

Move a website off an expensive or limiting platform, or bring a lost website back online, keeping the content, domain and search visibility.

How website migration and recovery works →

Typical problems

  • A hosted website or gallery platform has become expensive for what the business actually uses.
  • Content, images and pages feel locked into a platform that is hard to leave.
  • The website has gone offline after a billing, account or hosting problem.
Beyond the core services

Whatever the digital work, start with the problem

The services above are where I focus, but they are not a limit. If your business needs it built, connected, automated or improved, it is worth a conversation.

  • Web applications and portalsCustomer, supplier and staff portals, dashboards and internal tools.
  • Mobile appsiOS and Android apps for customers, field teams and operations.
  • Websites and online storesBusiness websites and ecommerce stores, built to connect with the rest of the business.
  • Data, reporting and dashboardsBringing data from several systems together into reports people trust.
  • APIs and platform developmentAPIs and back-end platforms that other systems and partners can build on.
  • Cloud, hosting and DevOpsHosting, migration to the cloud, deployment pipelines, monitoring and backups.
  • UX and interface designScreens and journeys designed around how people actually work.
  • Modernising legacy systemsReplacing or wrapping ageing software without disrupting operations.
  • Digital transformation planningA practical roadmap from where the business is today to where it needs to be.
  • Support and enhancementLooking after, improving and extending systems already in place.

Tell me what you need

Not sure which service fits?

Describe the problem in your own words. Working out the right approach is part of the job.

Discuss a project